Landing into errors in QuickBooks is pretty much common. One such error that we are going to discuss in this post is the QuickBooks error code 15215. This error is often seen when downloading the payroll updates. It appears on the screen stating “Unable to verify digital signature”. This error might put some of the restriction to the access to the server that further leads to low or no response. This error can be a bit tricky to handle but can be eliminated using some simple set of steps, which we will be elaborating later in this segment. Make sure to read this post till the end, or you can also connect with our tech team at +1-844-405-0907 and we will provide you with immediate support services.
Also Read: Chart of accounts in QuickBooks online
Causes of QuickBooks error 15215
- Imperfect setup or corrupt download of the QuickBooks software might lead to such error.
- Or any kind of issues with the configuration of the Internet Explorer browser.
- Also, any other application mistakenly deleted the QuickBooks payroll related files.
Rectification steps
Verifying the use TLS 1.0 is checked, and then user TLS 1.1 and use TLS 1.2 are unchecked in the InternetOptions window of the internet explorer
- To start with, the user is required to close the QuickBooks Program.
- After that, tap on the Tools icon =gt; Internet Option icon.
- The next step is to click on the Advanced tab.
- Now, click on the Advanced settings tab and then hunt for alternative Use TLS 1.1 and User TLS1.2 choices.
- Once done, the user is required to confirm the Use TLS 1.0 is verified.
- And then, confirm that the Use TLS 1.1 and Use TLS 1.2 not verified.
- Now, the user is required to click on the “OK” icon, in order to close the Window.
- After that the user is required to close the Internet Explorer.
- Followed by rebooting the system.
- The last step is to make an attempt to download and update once again.
We end this post right here with the hope that the information shared in above might be of some help in getting rid of the QuickBooks error code 15215. However, if you have any queries or if you require our assistance at some point in time, then in that case contact our tech team at QuickBooks error support our toll-free number +1-844-405-0907 and we will provide you with instant support services. We are a team of certified QuickBooks professionals who work round the clock providing instant support services.