Like with the Apple App Store and Google Play Store, if you signed up for your Peacock account via a third-party service, another website or on a streaming device, you will need to cancel in the same place, not on the Peacock website.
For example, if you subscribed to Peacocktv.com/tv on Roku, you can cancel your subscription on your Roku streaming device or the Roku website. The steps for Roku’s website are:
- Go to my.roku.com and sign in
- Go to “manage your subscriptions”
- Find Peacock in the channels list
- Select “unsubscribe”
Can I Get a Peacock Refund?
If you cancel your Peacock subscription, you will no longer be charged once your current billing cycle ends. Unfortunately, Peacock will not refund you for payments you have already made. According to Peacock’s refund policy, it does not typically offer refunds. If it does, it’s at the service’s discretion.
Can I Resubscribe to Peacock?
Yes. If you kept the free version of Peacock, you can go to “plans and payment” in your account and upgrade to a paid subscription. If you deleted your Peacock account, you’ll need to set up a new account to resubscribe.
How to Completely Delete Your Peacock Account
You cannot delete your Peacock account via your account settings. To request deletion, you have to contact Peacock’s parent company, NBC. Follow these steps to contact NBC.
- Go to NBC’s Privacy Policy
Navigate to NBC’s privacy policy on the NBC website.
- Go to “Your Rights”
Scroll down to “your rights.” There, you will find email addresses for deletion requests inside and outside the U.S.
- Get in Touch With Peacock (Optional)
If you need extra help, click “get in touch” in Peacock.com/tv
