As soon as you begin using QuickBooks, you create your company profile. Along with this profile, QuickBooks also creates a corresponding company file.

The data associated with this company file will grow as the volume of data used increases over time.

To help you understand the ins and outs of QuickBooks company file errors, along with some valuable tips to save you any frustration, we created this guide.

Don't panic if you run into QuickBooks error you cannot fix on your own! Our experts are here to help!

What Is the QuickBooks Company File?

This file contains all the information on your day-to-day transactions, accounts, and contacts that QuickBooks Desktop saves on your computer.

If you create multiple company profiles in QuickBooks, each profile has its company file.

What to do Before Troubleshooting?

The first step to resolving QuickBooks errors is to do the following:

• Make a backup of your QuickBooks company file.
• Make sure your QuickBooks is up-to-date.

Locating the QuickBooks Company File

In order to find your QuickBooks company file(s), you must look for two types of files:

• .qbw

Your QuickBooks working file can be found here.

• .qbb

The backup file for your QuickBooks company file can be found here.

Follow these steps to locate these files:

QuickBooks should now be open.

• In QuickBooks, navigate to the "No Company Open" window.
• You can find a company file by clicking "Find a Company File".
• Your computer will display any QuickBooks working company files.

If you get an error when opening QuickBooks, you can also find these files without having QuickBooks open.

• Start your computer by clicking the Start button.
• Choose "My Computer".
• Open "File Explorer" by searching for it.
• You can search for a specific file, or specify the extension ".qbw".

You can try looking specifically in the location where QuickBooks installs these files. This is typically located on your "C" drive: C:UsersPublicPublic DocumentsIntuitQuickBooksCompany Files.

QuickBooks Crashes When Opening the Company File

The following are several things you can try if QuickBooks crashes when you open it for the first time.

Solutions:

QuickBooks Desktop shouldn't be saved

You may have too many windows open in QuickBooks, so when you re-open QuickBooks, it doesn't have enough resources to open. Press and hold the ALT key while opening QuickBooks. If this resolves the issue, you can also go to QuickBooks' preferences tab and select “don’t save the desktop,” and this should prevent the issue from recurring.

Disable hosting

Turn off "Host Multi-User Access" on your workstations if you are hosting your QuickBooks company file over a network.

Take a look at a sample company file

To diagnose the problem, you need to determine whether the error is occurring because of a QuickBooks program or your company file.

• Start by opening the Windows Start menu.
• Hold down the CTRL key.
• Choose QuickBooks.
• Open a sample file in QuickBooks.

When QuickBooks won't open, you know that the problem is with the program, and you can contact an expert for help.

QuickBooks Unrecoverable Error When Opening Company File

If you receive an unrecoverable error, you may receive several different error codes. Fourlane recommends three solutions:

Solutions

• When your computer starts up, don't let QuickBooks open all windows.
• To close a transaction with the cursor on a completed item, select Save and Close or Save and New.
• QuickBooks should be reregistered

Our in-depth article has more details on these steps for more advanced users. For most users, it is best to get in touch with your QuickBooks specialist to ensure the issue is resolved quickly and without any data loss.

QuickBooks Company File Errors Related to Web Connector

QuickBooks Web Connector (QBWC) is a program designed to connect web-based applications to QuickBooks Desktop.

Some of the more common Web Connector errors include:

QuickBooks Web Connector Log File Error

QBWC1085: The log file could not be written to by QuickBooks. QuickBooks will open without writing to the log file.

QBWC1085: There was a problem with the log file. QuickBooks Web Connector will continue without it.

Exception TypeError: Unknown type error

Solution

This error can be resolved by following these steps:

• Your QuickBooks program should be closed
• Your Web Connector program should be closed
• IntuitQBWebConnectorlog can be found at C:ProgramDataIntuitQBWebConnectorlog
• There is a file named QWCLOG.TXT in this location
• "QWCLOG.TXT" should be changed to "QWCLOGOLD.TXT"
• Reopen the Web Connector
• Your computer needs to be restarted
• QuickBooks should be open
• Access your third-party application by logging in

QuickBooks Web Connector Failed to Run Error

The error will appear as QBWC1005 if Web Connector cannot create the file it needs.

Solution

You must run QuickBooks and Web Connector with Windows Administrator privileges to resolve this error.

• QuickBooks should be closed
• Close the Web Connector
• In Windows, log in with your Administrator account
• QuickBooks should be open
• Web Connector for the Open Web